Saturday, February 18, 2006

Careful, NOW....

Lately I’ve been wondering about whether or not it’s the little things that count. Sure I make errors on what I write but – I just shake my head when I read stupid mistakes: Why can't people be careful – particularly the newer to PR types?

Sure, you heard your parents mumble that at one time or another, but I'm talking about writing. Nearly everything I read has errors in it - and not because Microsoft Grammar Check stopped working its magic. I see a lot of carelessness emanating from PR people thinking (I think) that someone else is going to make the document perfect.

Who is this someone else?

While everyone makes minor goofs, I see major ones all over the place, and they're uncanny. I'm here to ask every communications professional to take a third and fourth look before hitting the "send" key or printing press releases on super-fancy copier paper. I got reminded of this by some smart alec who anonymously wrote in about a cut-and-pasted PR release on BadPitch that had a misspelled word on it from one of my OWN people.So what’s it all about?

Some say it's the fault of e-mail. Sounds like a big excuse coming on. People pass their documents back and forth and add rather than correct.

Since I am part of the last generation to use typewriters (man I miss my IBM Selectric on rainy days) and once rejoiced at the invention of BIC's Wite-Out (a.k.a. Liquid Paper), I place blame on those large monitors on our desks. There's no way you can catch a boo-boo onscreen, but most folks won't print out the written work.Today things travel casually, desk to desk, until the work goes out without someone realizing, "Wait, wait. That's supposed to say AUNT." (That's a private joke for "Curb Your Enthusiasm" fans.)

Me. I am a kind of typo savant. I see them out of corners of my eyes. As a matter of fact, where my mate and I live part-time outside LA, we laugh at crazy errors on "cable ready" Time Warner ads constantly. I see them in staff and management reports - I was born a proofreader - where folks create documents using wrong words, or worse, being grammatically incorrect. If an author doesn't even bother to use Spell Check I know s/he is simply sloppy.

Recently I have come undone by some doozeys that found their way to me from unexpected sources.

Witness:LA Times: A front-page Cars section advertisement that was nearly a quarter of a page; It actually said LOVE WHAT YOUR DRIVING.

Re/Max calendar: I got it in the mail - a mean feat because it was octagonal and printed with verve and style. Problem: The proud real estate professional calls herself YOU'RE DESERT REALTOR.

Time magazine: As Ms. Stewart headed to prison, it had a corner headline that read MARTHA'S JUST DESERTS.

Showtime: In announcing the first episode of a new season of "The L Word," the words blaring onscreen spoke of the upcoming PREMEIRE.

Needless to say, it's crappy PR to present a sloppy example to the public. Not only does it debase your reputation, but it necessitates an embarrassing conversation with your CEO or client.

I'm not going to get into the incorrect usage of "less" and "fewer" in multitudes of costly print ads, nor the occasion a few years ago when The New York Times ran a Sports Friday section on Saturday morning.

Books are worth discussing, since most are edited "from afar," where committees babble haughtily about plot or mis en scene or arc.

Nonfiction tomes are merely about the phrase everyone can use at cocktail parties (like, err, Blink).

A few years ago, a book by a current Wired "reporter" on how companies steal corporate secrets contained so many made-up words (Exon, as in Valdez) that I had to put it down.

Editors don't feel like taking their time even though that's their job, and this holds true for PR professionals who are sending communications initiatives - be they press releases, e-mails or PSAs - into the mass marketplace.

All that cash lobbed at voluminous printing, expensive promotions and massive PR efforts, and what does it do in the end? It turns people who notice errors right off. In cases like mine, products or parent companies are never purchased (from) again.

All right, I definitely make mis-steaks but I don't trust my under-caffeine-ated self and hand my work to several others who are more awake than me and who will be glad to attack my words with a critical eye.

I'm not trying to be all Ben Bradlee about this . I just like to read, look up, and watch TV without observing typos that stop me cold.

To some, it sounds like bellyaching, but being careful and deliberate is essential in this day and age.

I paraphrase Tony Soprano's shrink Dr. Melfi in a third season episode: Indeed, Americans get caught up in the little things. The big ones are all taken care of, and so we're very lucky!

We have ability to focus.

That’s my civics lesson for today. Forgive me for ranting. Anyone care to disagree?

9 comments:

Luke said...

Richard,
A prime candidate to join Lynne Truss and her "Eats, Shoots & Leaves" stickler campaign. If you haven't read it, I gather you would enjoy it. Where did proper grammar, punctuation, and even capitalization go? So sad. I find it even worse to note how rarely the general public actually notices these mistakes. If people were held more accountable, they may attempt to correct their ways. Except nobody is paying attention, they're too busy rushing to make their own mistakes.

Richard Laermer said...

beautifully said. The other problem is of course that people generally think punctuation and grammar is old-world. I don't believe anything is as new-world as something well put. But I watch the folks around me write and talk like they never learned "them" real English. It's getting to point where I start to see the talking heads on TV and think wow they "spoke a full a sentence." I am impressed! (That's - uh - sad.)

Thayne said...

While we're on the subject, allow me to expand the discussion into made-up phrases. They are nearly always perpetrated by youth whose sole exposure to the written word is MySpace.
The only example I can come up with is rephrased from the blog. "This day in age."
There seem to be a lot of people who don't read anything except what is online, and tend to write phrases phonetically, without regard for the actual meaning of the phrase.
Now I must go and rework my firewall so that the computers at the house can no longer connect to MySpace.

HarryC said...

If your don't have time to print it out, read it out loud, for crying out loud. And read it slowly.

My pet peeve is failing to set off premise clauses with a comma. For example if I were to tell you that knowing what was in this clause was absolutely necessary for understanding what was in the next clause and I didn't puncutuate it you would have a hell of a time figuring out what I was trying to say even if you wanted to.

Andrew Graham said...

I read this post, got on the 6 Train to go uptown for lunch, and immediately noticed an ad for The Interboro Institute, the "Business [sic] Centered College" on the platform. Poetic, almost.

ChrisB said...

Ahem.

I agree, wholeheartedly, but thought I was one of a dying breed. Probably not, just a nerdy breed, apparently - which is why I have to point out that this essay, and two of the comments above, contain mistakes that MS' grammar / spell checker would have spotted!

(a) Kevin's Blog: lots of incidents of full-stop-no-space and colon-no-space. In the old days of typing classes, you were taught TWO spaces after EVERY punctuation mark, but in the word-processing age that's no longer necessary. However one space IS.

(b) Kevin again: "being careful and deliberate is essential" - no, Kevin, ARE essential. Conjugate "to be" for me...?

(c) Richard Laermer: Hard to make out what you are trying to say. Your writing is a bit garbled! Classic example of what Kevin said: re-read what you wrote, making sure you are saying what you wanted to say. What, for example, do you mean by "they never learned 'them' real English"? And the punctuation in the next sentence is a bit peculiar too.

(d) HarryC: If YOUR don't have time???!!! Come on Harry, you didn't read your own post, did you! :-]

Ok so I have a pet peeve too - flippin' apostrophes! There is company in Pretoria (SA) that makes glass fibre covers for the back of your truck / pickup / ute - canopies, right? No, canopy's. Must be, that's what it says (sorry, say's) right there on the back window. And there are all these people who have "idea's" (but, apparently, no grammar) - it's a disease that has crept in over the past 15 or 20 years, to the point where a person's name, if it ends on "s", is in real danger of being apostrophised.

The mind boggles.

Ah well, now I just have to hope I didn't miss any of my own typos. My normal approach to this is to copy & paste my whole posting into Notepad before hitting "send", I find it easier to read in a wider format. Printing it out is a bit extreme, not to mention counter-productive. Isn't one of the main ideas of computers to REDUCE paper usage? (Ha, ha, ha)

ChrisB said...

Hmm, I retract the comment about being careful and deliberate are - on third re-reading I think your were right. Sorry!

Kevin said...

Chris - Thanks for the proofing. In my defense, I'll note I prefer to hand code the html in blogger (I'm old-fashioned in that regard). This may cause some of the odd spacing, but I will admit that I have reverted to one space after the end of the sentence. Graphic designers I work with on layout are to blame for this.

Anyway, I assume these won't be the only typos I make on this site. And I'll leave them as is so no one gets the idea that the BPB is infallible.

Thanks again.

Dan Robrish said...

"Just deserts" is actually correct.

"Dessert" refers to the sweets you have after dinner.

There are two, unrelated nouns spelled "desert" in English: One, pronounced with the emphasis on the first syllable is where Wile E. Coyote chases the Road Runner. The other, pronounced like "dessert," is what one deserves, usually used in the phrase "just deserts."