Who can blame me? There are a lot of stereotypes regarding PR professionals, and most of them aren’t flattering. When people think about pros in our biz they associate us with these words: confident, ruthless, attention-getter, relentless, name-dropper, more like that. The general public likely envisions us as either the Samantha type, a totally connected high-power vixen in Sex & the City or as the Ari type, a ruthless, fast talking mega-agent from Entourage who will go to any length to promote a client. While the truth is that these characters are caricatures of PR, no doubt, their characteristics seem to resonate with the public.
In reality, parts of this stereotype—confidence, knowledge of themselves—make for great public relations professionals. Being new to the biz, I’m learning that regardless of what type of PR person you are, in order to succeed you have to strive to be genuine.
I remember my first hang-up as I started my career. The phone was pressed to my face and I was talking… but it felt like my own words weren’t making sense. I was nervously reading from a pitch I had written after being overwhelmed by valuable advice from my knowledgeable colleagues. The reporter on the other end stopped me mid-sentence with a thundering SLAM. It was dreadful. But you know what? In retrospect, I would have done the same thing.
As clichéd as it is to recommend that you be yourself, be yourself. You and your clients benefit. Being authentic involves doing research and practicing the delivery—making sure you got it down. In order to do that you have to know who you are, then your clients or company being represented, followed by a keen knowledge of the reporters you talk to and the kinds of stories they’ve been reporting. When you’ve done whatever you can to prepare for legitimate communication, you’ve morphed from a purely average PR man to one who is capable of stellar and sincere communications. You are then -- and only then -- capable of establishing a real connection.
The problem with an average salesperson is that they sound like a broken record that repeats the same music a zillion times. Unfortunately, to be monotonous in this swiftly-paced world is to fail. Energy is everything. The successful professionals I know are constantly reading the news (every type of media), catching up on blogs, watching TV news, listening to the radio, paying attention on the street, and keeping an eye out for new trends any way they can. When they talk with clients or have conversations with reporters, you can tell that they are all speaking to the same passions. Clients and reporters know it too.
Bottom line: When you meet a “Samantha” or an “Ari” at a party, you will recognize in them a super successful public relations worker who is not as shark-y as you think. They do their research, they do the hard work, and they are real.
Ain’t that the truth.
Twitter me a few times a day www.Twitter.com/laermer
Boy, ain't that the truth! The stereotypes of PR pitchmen (and pitchwomen) are funny caricatures, but we've earned them.
ReplyDeleteI'll be interested to see how our "new" audience responds to our pitches. Love us or hate us, at least traditional journalists know we're gonna come knocking. As bloggers grow in influence and we turn our attention increasingly toward their audiences, how will bloggers and pitchmen learn to interact with each other?
Thanks for reminding us to keep ourselves in check, fellas.
Great post! I agree that Samantha and Ari are caricatures of PR- they are the examples I use when trying to explain PR to my friends (although on Entourage, the character Shauna handles more PR than Ari). Like you said, PR's should take the important aspects of those characters, such as confidence etc to heart. I would also include that those characters have enthusiasm and a passion for what they do which is the reason they're successful.
ReplyDeleteHard working PR folks across the globe thank you for this post! As with many professions, hard work, practice and sincerity are key.
ReplyDeleteI like it all except the last paragraph. I'm not sure the Samanthas or Aris are "real." What makes a PR pro "real" is the type of PR they practice. Are they communicators or simply snake oil salesmen? Boiler room operators can certainly become successful, but it's not because they are real.
ReplyDeleteBeing genuine is so important to me. I came from the blogging world to work in PR and work every day to overcome stereotypes. I mainly pitch to bloggers and do blogger outreach. This requires a more even, non-businessy (I know it's not a word) hand. I'm naturally that person and like to carry it over with other areas of pitching (with certain degrees of success).
ReplyDeleteAri is a the agent , so I dont get why you used him as a PR professional. The person who did the pr on the show was Debi Mazar playing Shauna.
ReplyDeleteDr. Letitia Wright
The Wright Place TV Show
http://wrightplacetv.com
www.twitter.com/drwright1
Yes, unfortunately PR pros are repeatedly portrayed in the media as manipulative, cold-hearted sharks who are incapable of a genuine conversation. The stereotype of the publicist is something we just have to break away from, and by being more REAL, transparent and true to one's self we can take the first step in breaking those molds...
ReplyDeleteThe research is key - if you don't get what you're pitching, it's hard to help someone else understand it. Sometimes you have to ask your boss or client those 'huh?' questions...before an editor does!
ReplyDelete~Brian
I couldn't agree more! As someone with a very small background the very first thing you learn on the job is that if you're not being yourself, which is why I believe some people were born to sell and some weren't, you WILL fail.
ReplyDeleteGreat post.
ReplyDeleteIt really is something that can't be forced and most often comes with time. As in any profession time and experience create a level of comfort and confidence, which in turn allows you to be yourself. The conversations are easier, the story ideas come quicker, the relationships get stronger. But without passion for the news and constant monitoring of the news, all the confidence in the world won't make up for the fact that in reality, you just aren't being timely, and relevant.
Be yourself and you will end up with a lot of long-time working relationships in the media.
So yes, be yourself, but do it at the right time.
Mike Lizun
http://www.twitter.com/mikelizun