Thursday, December 09, 2010

Open Letter to Peter Shankman: HARO was for sale, Christmas is not!


In a press release the likes of which the two of us have never quite seen before, it turns out that Peter Shankman, “creator of Shankman.com,” will be hosting an “exclusive holiday party” for the “movers and shakers of the social media world.”

No, we did not make that up.

The fact is, Peter, as he likes to be called, is now a “social media socialite.” That's what a thousand Cosmos in a thousand cities will get you.

We will give you a minute to take that in. I guess it could have been worse and he could have opted for Social Media Socialista.

According to something potentially resembling a release (the kind we advise against every frickin' day), and distributed yesterday over PR Web, he’s hosting an “over-the-top holiday bash with the most influential Twitter and Facebook personalities in attendance.” Somehow, the Fail Whale lost his invitation.

Let's just say that influence has never been so costly. And we want to be clear: influence is not to be confused with popularity. According to the release, which reads like The Onion on a meth binge, “Guests of the first-of-its-kind party will be personally-chosen specifically by their social media influence and engagement.”

Engagement? Where’s our ring!

Twitter and Facebook are talking about this. In fact, on a small but eager group I belong to on Facebook, people have been talking for a week or so about this ridiculous invitation (we did not get one, of course) that came from Klout, saying in fact…… You! You! You’re so big and girthy that you get to come to a party at (wait for it) the Hudson Terrace, which hasn’t been hot since the mood ring was in fashion.

So are you big enough to hang?

Quoth the really big fish: “We’re changing how people are invited to talk about brands and share information. By using the rich analytics of Klout, a site that allows companies to know and interact with the most influential names within their industry, only those most engaged industry leaders will be invited to attend this exclusive event.”

Here’s the kicker. Peter once owned a company, Help A Reporter Get A Buzz On [disclosure: my firm RLMpr represented HARGABO for two long months], now owned by Vocus, a gigantic corporation that cannot be loving the release in question:

More quotes. “The holiday party’s sponsors including The Venetian and The Palazzo in Las Vegas, Haworth, Jet Blue, Vocus [an offer they couldn't refuse?], and Nolcha will invite their high-profile industry influencers to celebrate the holiday season in the Big Apple.”

Then comes a quote from Haworth. This is one I would have loved to have been a fly on the wall when someone made it up for her: “What fun this will be, to join Peter in exploring social media, especially with some of the unique opportunities he dreams up,” said Julie Smith, PR Manager for Haworth, Inc. (@haworthinc) [let’s tweet her now!]. “Haworth has a unique interest in how social media influences work environments and new communities. Corporate cultures are active participants in social media – willingly or unwillingly – and we are researching the workplace changes can be a result of this social shift.”

If this were any more off-brand, Haworth would start selling these

Gosh. The buzzwords above forced the throw-up onto my keyboard.

In case you haven’t had enough, here's more: “ Additionally, JetBlue Airlines will be flying in guests from other cities for this landmark event.” But I thought all JetBlue's parties took place on the escape hatch. I'm confused...

Sponsors? Did I say sponsors? “The party will include cocktails by Don Q Rums, Riazul Tequila and Pristine Vodka; a fusion of Mediterranean and Southern hors d'oeuvres by Mojo restaurant and lounge; pastries by award-winning Pastry Chef [well duh, he makes pastries so must we say it twice?] Henry Masterov; gift bags by GlobalFashionBrands.com and Nolcha, and sounds [who the hell says "sounds" today except Tony Orlando!?] by the world-renowned DJ Gravy.”

The gravy boat has arrived. The only thing missing is a Grinch, the Ghost of Christmas Present, a few reindeer, lizards a-leaping, my aunt who always falls asleep at the Christmas table, the cast of Glee, and Bob Dylan singing “O Tannenbaum” with a nasal intonation. What? Tannenbaum wasn’t a Jew? Now you’ve got me all ferklempt.

Please remember that social media is all about anti-elitism. It’s about connecting people…authenticity, transparency, meeting in real life. This flies in the face of social media…well when your arms are too busy holding a handmirror and beating….your chest, it’s tough to fly. But you know what we mean, Klout is a tool. Klout is being used to keep someone’s ego inflated in this specific application. This event is not about social media. It’s not about the Xmas spirit. It’s about Peter, whose Hanukkah spirit seems to have grown to a proportion even he hasn't realized. Alas, brands are on board so he doesn’t have to foot the bill. And it’s a shame.

Now back to work, you fools. And don’t wait for your invitation in the mail. Cause you know Peter’s flying in some really big ass-kissers for their trip of a lifetime, but unless you worship at his altar or add fuel to the Shankman fire, you're going to be waiting at the gate for a long, long time!



Don't Forget: Kevin and I are available, too, but not for a shindig at the Hudson Terrace, which is so "opulent" (the release claims) that we note it got a measly 2 stars from 151 reviews on Yelp! Anyone else got a party for us--you know we'll be there. Heck, we show up at the opening of a gold-plated envelope! Tweet us @laermer @badpitch and of course the reputable, clout-ish @prblog


CORRECTION MADE: Both of us saw a low Klout score when we first posted. We thought Peter was @shankman, score of almost nothing; turns out that's not his account on Twitter. He is @petershankman, which is indeed Klouty. We are happy for him. And his followers.

40 comments:

  1. In the interest of fairness and balance, Peter Shankman's Klout score is a robust 83.

    His old @skydiver handle still rates a 30, and the eponymous @shankman pulls a meager 10.

    (This humble author of this comment most recently pulled a 67, which still did not rate an invitation to the party.)

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  2. When I first saw that release yesterday, my first thought was, "Really?!" Then I started to wonder if Shankman even know about the release. Ridiculous promotion.

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  3. I read this and was floored. I know there are many in social media that seem to believe Shankman is a genius. I don't share that sentiment.

    Socialite? What's next? A BRAVO show called The Real Tweeters of Social Media? You are right, social media should be the anti-elitism. It's not a popularity contest.

    I'm sure I'll get torched by Shankman's many followers, but if you think this party is a signal your are influential... cancel your Twitter and Facebook accounts. You'll never get it.

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  4. Peter's Klout score is 83. Not sure how that's insanely low.

    http://klout.com/petershankman

    As for the small and close-knit FB group, you mean the Punk group you co-founded? 200-300+ people isn't small nor close-knit.

    Do I agree with the party? Not necessarily. Do I think Klout is an end-all, be-all? Um, no, but I wrote about that already: http://pop-pr.blogspot.com/2010/12/numbers-dont-add-up-popularity-doesnt.html

    Was I invited? Yes. Will I go? It's freezing in NY, and I have people coming to town, so not likely.

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  5. I don't like "social media socialite." How about calling him a "medialite?"

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  6. Anonymous1:59 PM

    The Britt quote is my favorite. So a party is a groundbreaking way to interact - who knew?

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  7. Jeremy, see correction above. We were looking at @shankman, which IS insanely low. And @skydiver, which IS incredibly tiny. Who knew he had that many. I also love the way you picked on the Punk site. And as for you writing about Klout, I must start reading you. heh heh.
    Love, Richard

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  8. Many people forget that years ago (before HARO, I believe) Shankman wrote a book called, "Can We Do That?! Outrageous PR Stunts That Work--And Why Your Company Needs Them." I don't subscribe to PR stunt tactics, but Peter's been using them for years (and I must concede they were probably the basis for some of HARO's success).

    I view this party/announcement in a similar vein. Self promotion and calling oneself a "social media socialite" is exceedingly cringe-worthy, but it's certainly getting attention (and I'm sure that's what Peter wanted).

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  9. Pietro_F2:44 PM

    Gotta be honest this sounds like an overblown rant for not getting invited to a party. And of course you "don't want to be invited" if you actually weren't invited.

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  10. Richard, it's Peter. You think he'd REALLY have an account without his photo?

    I'm all about transparency. If you're talking about a little group on Facebook, just admit it's your private group that you founded. Not a hard thing to do.

    And full disclosure, yep, I'm proud to be the only person punted.

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  11. Kasey Skala3:13 PM

    Jason,
    The sad thing is, there are certain people on Twitter that would love to do a Real Housewives of Twitter show. Don't encourage it.

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  12. Jeremiah, I did not start the group, so incorrect. And you were not the only person punted. sorry. Anyway, as for wanting to be invited, no. I went to a party Peter gave a few years ago and I can't say I have any memories about it. Nice try. That was actually kind of funny. You must be family ("Shankman"). The truth is - a party where the invitees get invited bec of Klout scores is about as ludicrous as it gets.

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  13. @Jeremy - you weren't the only one punted. The first, yes. Only? No.

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  14. Anonymous5:44 PM

    I apologize for being so cowardly as to post anonymously, I'm usually not shy when I interact with any and all on Twitter or Facebook or anywhere else. But I've heard that the wrath of Mr. Shankman can be quite vicious and formidable, and my business partner would skin me alive if I pissed him off. I think the one sentiment I haven't seen noted here yet is how nice of Mr. Shankman to use the "little people" to amass an entity (HARO) with enough subscribers that it attracted the attention of Vocus who wanted a big new list to voraciously and aggressively market to, and then kick those same loyal subscribers to the curb. Despite whether or not any of us think him a pompous ass, which I'm told MANY do, he built his little media empire on the backs of average Jane & Joe marketers and publicists; the kind of people who don't have the clout or status to score an invite to this little soiree. But hey, that's okay. I'd rather be here on the ground with the real p.r. people who coined the term "move and shake" than breathe the rarified air of Mr. Shankman and his sycophants.

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  15. If the cast of Glee is coming, I am there! ;-)

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  16. Anonymous7:07 PM

    I'm posting anonymously too for fear of the Wrath of Peter, but I have long suspected that there was just a little too much self promotion and thinking way too much of oneself going on in the HARO-sphere. I mean really: a media socialite? Has he ever heard of ridiculous embarrassment?it's pretty embarrassing for everyone in the PR industry when you've blowhards like this essentially making mockery of the profession.

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  17. Well, I'm a lowly PR guy with a Klout score that isn't worth checking, but it watching this discussion all afternoon, some of this strikes me as unfair.

    1. Peter's worked hard and earned the reward. Everyone's got their quirks, his are just magnified by attention like this. In working with him over the last few months, I've gotten to know him a bit and found he's a genuinely nice guy. That's my humble opinion.

    2. Yes, Vocus bought HARO. Yes, we have prohibited competitors from advertising in HARO. That's just smart -- why would we enable the competition? That just wouldn't be smart business. But nothing else has changed, despite the anonymous comment above. The idea that we have aggressively marketed in HARO is simply an unsubstantiated. Anyone can sign up for HARO and check it themselves. The distribution is the same, the timing is the same, and it's still FREE.

    3. The party? Really? All this fuss over a party? It looks like a good time to me. The social media tie-in is interesting.

    4. I admire Richard, his work, his book (Frontal, which I read years ago and is still on my shelf) his presentations -- I watched his presentation at the Vocus user conference a couple years ago shortly before taking this job. He's a smart dude. While he makes some great points here about the democratization of social media here, I'd be willing to bet that some reference to targeting influencers finds its way into his new business proposals.

    Let's focus our energy on furthering the profession instead. As an industry, PR is so quick to beat each other up, then we sit back and wonder why the industry has a bad reputation. There's a difference between a healthy debate...and drama.

    Come on gents, let's bury the hatchet! It's almost Christmas!

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  18. Anonymous7:41 PM

    You miss my point Frank, I never said there was anything wrong with building something and selling it. And considering I see a Vocus add at the top of HARO posts regularly, and I've also received emails inviting me to "take a tour" of Vocus, I'd say you"re aggressive, but that's not my point either. My point, Peter made a LOT of money selling HARO to you, and you the only reason it was "buyable" was down to the number of subscribers HARO had amassed. Seems to me he could show a little gratitude to everybody who helps to make him (and his word-of-mouth rep) so successful, not just the people he deems good enough for him. Enjoy the party Frank. By the way, eat first, the food at Hudson Terrace is not that great.

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  19. Kind of with Frank Strong on this one. Yes, the invitation wasn't too professional and inviting people based on a klout score is questionable, but it's funny enough to try and not serious enough to write about. Still happy someone took the trouble to write a critical blog post about it though - keeps us all sharp!

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  20. I love Hudson Terrace.

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  21. There is something to be said for people who crow when they should be subtle. And that's something that, all jokes aside, was wrong with this release. Some things are better left only known by the people who create and/or attend an event.

    Subtly is sorely lacking in PR, tho.

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  22. Anonymous6:21 PM

    Admit it, you just wanted to be invited.

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  23. Anon: As high school as this all might appear, if you knew me you'd know the one thing about this I am ok w/ is not being invited.

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  24. Anonymous7:51 PM

    Well, I'm posting anonymously too. I've already felt the wrath of this guy and I think he's a real d**bag to those who don't worship at the culty altar of Shankman, probably because they see right through him and he finds little value in being polite to them.

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  25. Anonymous7:52 PM

    Well, I'm posting anonymously too. I've already felt the wrath of this guy and I think he's a real d**bag to those who don't worship at the culty altar of Shankman, probably because they see right through him and he finds little value in being polite to them.

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  26. I wrote a similar post to this about 18 months ago on my website, "The Evil Genius that is Peter Shankman" albeit without teeth, and Peter had the good graces to come and comment on it too. http://www.carltonprmarketing.com/marketing/the-evil-genius-that-is-peter-shankman

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  27. Anonymous11:25 PM

    "I wouldn't want to belong to any club that would have me as a member."

    I am anon on this one because I've taken Shankman to task a few times and don't want to look like a pile on. But I couldn't help and add this quote from the timeless Groucho Marx.

    I for one am glad to have graduated High School, and I feel bad for those compelled to relive such times in such a sad public fashion. When we start dealing on substance and real results, such flaunts are unnecessary. In fact, most of the popular people from my HS are not very successful by conventional terms.

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  28. I think it was the arrogance and self-gratification that has really turned people off... But what's funny about it is that Shank will turn this (the overall reaction, not this specific post) into an example of just how wonderfully influential he is. "Look, everyone is jealous and talking about me... so I really must be the most influential person. Anywhere. Ever."

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  29. None of this reminds me of the Tech Bubble of 2000 at all. Nope, sure doesn't. Except back then it was about portals and J2EE and now it's about Klout scores and Twitter followers.

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  30. I agree with Myerman here and I've wrote on many occasions that while there are great things to be said about social media, we're often spending more time talking about it than actually doing things with it.

    And it's the latter that Klout looks at when scoring you. Basically, if you don't have a high number of followers, they consider you crap. Yet there's been many studies that have come out that say quality of followers and other characteristics beat quantity.

    To me, the real issue people are arguing here is whether social media's a "club" or a business tool.

    When you get down to brass tacks, very few of the standalone social media platforms make money on a standalone basis. But the concepts behind social media can indeed drive business, especially if you're a consumer-facing business. Not sure I'm sold on the efficacy if you're primarily B2B.

    Peter took me to task a couple of years ago on LinkedIn because I didn't see HARO as a "movement," but rather as a grassroots version of ProfNet. I've got nothing against Peter at all, but HARO's not a movement, it was a business that he was building in hopes to sell. Those are two completely different things.

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  31. Anonymous11:28 AM

    Actually, Shankman coined a new term: "Laermered" to mock the author of this blog post.

    From Shankman's blog (http://shankman.com/using-your-fear-to-create-awesomeness/#comments):

    "Sadly, we’ve become a society that’s crippled by the thought that someone, somewhere, (usually of much lesser mind) will call us out on what a bad idea we have, before we ever get the chance to prove it. As such, most of our great ideas die while still embryonic in our brains, killed by fear. The next airplane, the next space vehicle, the next life-saving device, or even the next brilliant marketing idea, all murdered by an unjust fear.

    I came up with a name for this syndrome a few days ago, after reading an oddly vitriolic rant against me by a PR guy named Richard Laermer. He’d written a scathing piece against a new idea I’d come up with, an idea which had already been embraced by several high-profile, multi-million dollar companies around the globe. Because the idea was announced and hadn’t been implemented yet, he chose fear, sprinkled with inaccurate facts and slipshod reporting.

    I call it “Getting Laermered.” (Rhymes with “hammered.”) Imagine coming up with a new great idea, and little ankle-biter mosquitos [sic] buzz all around you, shouting “this is bad. You’re stupid.” They’re nothing more than an annoyance, but an annoyance is still annoying. You’ve gotten Laermered.


    (Emphasis mine.)

    So getting people to pay for a party is the same as curing cancer or developing the next space vehicle. Wow, Peter certainly is a legend in his own mind.

    For someone in PR, who lives his life in public, Shankman is amazingly thin-skinned and nasty when someone dares question his genius. He's taken the time to e-mail me nasty comebacks when he didn't like what I posted on some of his blog posts.

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  32. Ok, Richard, how much liquor is it going to take for you to spill your ENTIRE Shankman story. You were once buddies (or at least he was your client). That ended unceremoniously. Now your post--where you correcly call out his ridiculous party press release--has resulted in him coining a new phrase based on your name. So tell us, how did you go from "cool enough to do PR FOR the great Peter Shankman" to now "a dream-killing Debby Downer?"

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  33. As a former executive with HARO, and member of the team who helped Peter build it into an acquisition-worthy company, I was disappointed to see the number of anonymous posts in response to Richard's original post. Really sorry to see that people legitimately 'fear' Peter's wrath. I personally have sat on both sides of the Peter Shankman dichotomy. First as a trusted advisor and part of the "inner circle" - where I got to see the good, the bad and the ugly of the man, the myth and the legend (whether in his own mind or not), and then on the outside once no longer of value or use because I was one of the few people who dared challenge him, disagree with him or suggest there may be a perspective, set of experiences or point of view outside of, or God forbid, better than his own. This is where I was able to experience the "worse and the uglier" of Peter Shankman.

    At the end of the day, as the saying goes... there is nothing to fear but fear itself, and Peter Shankman is not to be feared. You would have to revere him first. And to be clear, the only way you can 'truly' revere a person is to get to see them at their best and their worst, and see them work their way through both sides of themselves (we all have this duopoly in our makeup). An overwhelming majority of HARO users and Peter "followers, fans and friends" have ZERO insight into the man beyond what he selectively shares, in a carefully crafted story he's honed and fine tuned over the years. So, an overwhelming majority of people who claim support of, "social network" friendship or connectivity to Peter aren't really connected with the man. At all. They are instead, connected with a persona he has created. Why fear the fabricated?

    And, why give the man, the party, or anything else anymore air time (hot or otherwise), clout OR klout?

    Don't be afraid. The Big Bad Wolf huffs and puffs, but can't REALLY blow your house down, destroy your career, or take what is good, right and just about you away from you. Trust me. I've been in this movie. And I know. From experience.

    -Thom

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  34. Anonymous4:33 PM

    Read this on a dying blog, http://www.valleyprblog.com/social-media/is-popularity-a-problem/

    The author of this post has a reputation throughout Phoenix. Not good.

    Similar to a former FLACK from Phoenix, David Hans Schmidt
    http://en.wikipedia.org/wiki/David_Hans_Schmidt

    Shankman rates him highly?

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  35. I love Hudson Terrace None of this reminds me of the Tech Bubble of 2000 at all. Nope, sure doesn't. Except back then it was about portals and J2EE and now it's about Klout scores and Twitter followers Thanks for sharing it

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  36. Stacey5:24 PM

    I'm sorry, I can't wrap my head around sending out a press release about a holiday party that is 1) Not open to the public or 2) Without a charitable component. Isn't that what evites are for? I would think an accomplished publicist could at least attempt to spin this elitist, ego-fueled bash in a somewhat less self-celebrating and bragadocious fashion. That's PR 101. Would be good for these people to use their clout, or Klout that they feel they have to do some good during the holidays and at least pretend to direct attention away from themselves. Ugh.

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  37. @Danny Either way, the group was an oddity when I was there (spent all a day there) and the supposed reason I was kicked out was never proven.

    But then people got to do the same thing to me - while I wasn't there - that I was supposedly kicked out for.

    First, only, who cares? Once I was gone, the group ceased to exist for me. Hence, the only.

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  38. Laermer may very well be correct in his opinion of Shankman and I'm certainly not going to tell him that his opinion is wrong.

    Was the premise of getting invited a little hokey? Of course it was. Did it really hurt anyone? Probably not. Was the party either a huge failure OR a huge success? Neither.

    Yes, I went. I had a good trip to NYC, met some cool people at the event and made some great contacts.

    But at least when Laermer, me or most of the people on this blog (or online in general) say something, we put our name on it. For you spineless, anonymous cowards, you should be more ashamed of yourself than anyone. A pity that you're so scared of voicing your opinion to the public.

    I'm quite surprised Laermer hasn't taken you to task about that.

    PS...the gift bags were samples. No fancy gifts, though one girl won a trip for her birthday. And the drinks were free, though I didn't have any.

    PPS...Jim Veihdeffer, is that you again?

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  39. Anonymous8:08 AM

    Peter Shankman is very good at promoting himself. I've heard him speak twice. Both times he acted like a cat on crack. Sorry, I just don't see what the big deal is. After one of the speaking engagements, I spotted him at a fancy Las Vegas bar getting sloshed. Now that his union with Vocus is complete, and he has gone off the self-love deep end, I wish him the best. I liked the old, humble Peter Shankman better.

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  40. Anonymous10:34 AM

    Shankman came to PRSA in Cincinnati last year (only charged us a grand!) and literally answered his phone during his presentation. That should tell you want a self-important windbag he is. A high Klout score doesn't make you any less of an jerk.

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