Friday, April 29, 2011

A Royal Pain in the Arse


You have no choice but to know about "Billy and Katie getting hitched." And if you got up at 4am in the states (edt), you're a sucker or anti-DVR. Ever heard of time shifting?

Pitch Much?
I'll just note that, while I'm all for having a knees up, events like this make media relations of any kind, well, impossible. It's been genuinely entertaining to watch nearly every media outlet under the sun try to make a unique relevant angle to the nuptials.

The media are so focused on talking about it, they've run out of sources to comment. I'm waiting for Burger King to be tapped by Epicurious as their Royal Wedding reporter. How bad ass would it be to see that spooky King head bobbing around the various royal to dos?

How-To
Lucky for you, I'm 400 years old. As a result, I can point to really old content I've written in the past that is suddenly, briefly and potentially relevant. It is a reminder of what we can/can't/might do during a media relations eclipse like the Royal Wedding.

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The Recall Eclipse

Public relations professionals everywhere are sighing relief as the California Recall comes to an end. The Recall seemingly eclipsed other news in the past few weeks. USA Today notes it has received "unprecedented national TV coverage for a statewide election, receiving more airtime on the Big Three networks than the White House race." The Tyndall Report claims it came in fourth place last week.

But there are public relations lessons to learn from the Recall. Media relations campaigns should be run like political campaigns.

Story of the Day: Whether we liked it or not, there was *always* a new story to be told each day of the campaign. Most of us will not have a new, newsworthy story to tell about our company, client, product or service each day.

But we should establish a steady rhythm of communication with our media contacts. You establish yourself as a source and you get in the habit of digging for relevant news to send them by doing this. Current events and industry trends often hold a follow-up story opportunity. If you have established yourself as a source, media will either approach you to do a story or pay more attention to your pitch for a follow-up story.

Shaping Messages: A lot of time and attention is spent on the messages we distribute. But we should not consider them sacred cows once legal has *finally* signed off on them. Your industry might not be as fast-paced as politics, but you may need to change your message based on external influences.

Candidates' messages changed accordingly as the field shrank from more than 130 candidates down to two. Post-debate, when it became clear it was a two-horse race, Arnold and Davis went from discussing their party contenders to focusing solely on each other. All promotion turned on a dime to support this new strategic focus.

Instant Feedback: An army of pollsters provided instant feedback on the success of the candidates' every move. We cannot tap into this Herculean resource, but we have plenty of intelligence we can use to determine the need to change our messages. Top early warning systems include customer feedback, or lack thereof, and response from influencer audiences.

Thought Leader: Positioning your CEO or other spokesperson as a thought leader puts steak behind the sizzle. When Arnold unveiled his 100-day plan, his campaign gained credibility and momentum. An opinion is worth 80 IQ points. If your CEO or spokesperson does not have a point of view on key issues, you need to establish one with them and reflect it in your work as appropriate.

Don't be fooled by the three-ring circus political campaigns become at times like this. Even a circus has a ringmaster orchestrating the spectacle.

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Originally published on my personal blog in 2003. And if you were in grade school when I originally published it? Suck it.

1 comment:

  1. My worst pitching day...the OJ Simpson slow-speed car chase, which swamped all media in Los Angeles region! It seemed endless, was impossibly boring, but somehow compelling — at least to newsrooms.

    @katieklapper

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